MacMD Mac Support Services

MacMD is a group of talented, passionate, Apple certified IT professionals specializing in Mac-based solutions, but also versed in multi-platform environments, who work with "patients" of all sizes and needs. We work with individuals and families as well as small to mid-sized business' as well as providing outsourced support for larger enterprise-level clients, and while the requirements and scale of the work may be different, we strive to provide the same level of service for each of them.

• IT consulting
• Hardware purchasing, installation and maintenance
• Macintosh hardware troubleshooting and repairs
• Software installation and license management
• Enterprise networking solutions
• Network engineering and administration
• Mail server and exchange administration
• OS X support
• Windows / Macintosh integration
• Data Recovery
• Data Backup
• Asset and archive management
• Training

In the smaller to largest environments, managing IT is the last thing the CEO or owner wants to think about. It needs to just work well. From managing user issues to server installations and configurations, Mac-MD can make it happen and keep it running.

• Needs assessment and asset tracking, management
• Hardware consultation, installation, configuration, repairs and support
• Software consultation, installation, configuration and support
• Multi-Platform networking architecture and maintenance
• Disaster prevention and recovery services
• Remote real-time off-site backup data storage and retrieval
• Onsite / Remote support options and packages
• Help desk support and documentation
• End-user training
• Windows / Macintosh integration / VM-ware
• IT augmentation / outsourcing specific support needs
• Asset and archive management

MacMD doesn't only work with business' - we make house calls! We have been doing this for a long time, and in our experience, the home is as important as the office. We have a large number of home clients, throughout the Chicago and surrounding area who we help. We can handle emergency repair, setting up a home network and a media center or help you get the most out of your systems while insuring that they're working the way they should and training you to use them the way you want.

We're able to bring our skills and experience with larger clients into play for our "smaller" clients, and as a result, you get an unparalleled level of friendly, efficient service that we think makes us stand out among other Mac support companies. Why shouldn't your home computers and networks be as efficient and well-maintained as those in the office? (* if your office isn't one of our clients, the previous statement may not be true - have your office give us a call.)

• Pre-purchase support and consulting
• Multi-platform networking both wired and wireless
• Mac based AV / home theatre setup (Apple TV, Tivo, etc.)
• iTunes networking
• Software / hardware maintenance, repair, training and support
• Backup and recovery solutions
• iPhone support / training